Flair with flowers are committed to protecting your personal information. Your personal information (also called ‘personal data’) is the information which identifies you as an individual that we get from you and others in various ways. Under the Data Protection Act 1998 (the “Act”) and the General Data Protection Regulation 2018 (“GDPR”) specific obligations are placed on us in the way we handle this type of information.

The aim of this privacy policy is to let you know what personal information we collect from you when you visit the www.flairwithflowers.co.uk website and when you contact us, how we store and use it, and how at any point you can ask for us to delete any information we hold on you.

How we collect information?

This website may collect various types of information, such as:

• Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products/services and to deliver the services you have purchased.
• Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of emails, contact requests, purchase requests and when you subscribe to newsletters, videos or any other services provided by Jag Shoker or Inspired Movement Limited. We shall only use personal information only for the purpose for which it was requested and any additional uses if they are specifically outlined on this site.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing high level and qualify of service. We highly recommend that you review the privacy policies and statements of any website you choose to use to better understand the way in which other websites collect, make use of and share information collected.

How we use your  information?

Flair with Flowers may collect and may make use of personal information to assist in the operation of the website and to ensure delivery of the products you purchase.

Flair with Flowers does not and will not in the future sell, rent or lease any of our customer/client information lists and/or names to any third parties.

Additionally, we monitor site traffic, and like most websites, we use a Unique Visitor Cookie (which is supplied and managed by a carefully selected statistics provider) to identify your PC by a random number.

Flair with Flowers may only disclose your personal information, without prior notice to you, if required to do so in accordance with applicable laws.

Making sure your personal data is secure

Whilst we have taken steps to protect your privacy, no data transmission over the internet can be entirely secure. We therefore do not guarantee the security of personal information that you provide. Any personal information you do offer is at your own risk but once we receive it we use strict procedures to safeguard it.

Your personal information, such as your full name, address and phone number, credit/debit card information, if provided,  isn’t stored online and is not accessible to anyone but Flair with Flowers.

All personal information you provide is always stored on a password protected device and on pass word protected software. All hardware devices Inspired Movement and Jag Shoker uses are themselves stored in a locked facility when not in use.

How can you find out what personal information we hold about you?

You are entitled to see the personal information that we hold about you at any time. (If you write to, email or phone us and ask to see this information, it is known as a ‘subject access request’ or ‘SAR’ for short) You can do so by:

• e-mailing us at info@flairwithflowers.co.uk inserting the words ‘Data Request’ in the heading.

Even if you don’t want a copy of your personal information, you can still contact us to check that the personal information that we hold is accurate or to let us know of any changes to your personal information. We always try to ensure that the information we hold is accurate, up to date and relevant. We’ll be more than happy to make changes or to correct any inaccuracies.

You have the following rights when it comes to your data:

• to object to any legitimate business interests processing;
• to withdraw consent (only in respect of any processing which depends on consent);
• to ask for your data to be updated or corrected (where it is inaccurate);
• ask for a copy of your information that you have provided to us electronically in a portable format;
• complain to the ICO.

So, what are cookies and why do we use them?

Cookies are files that are recorded in temporary Internet folders on your PC. They’re a useful tool as, by recording the way you use our site, they enable us to get to know you better. For example, we’re able to recognise you when you return to the site, identify your preferences so as to provide you with a more personalised service and speed up searches that you conduct when visiting.

You don’t have to accept them. Most browsers allow you to refuse cookies by activating the relevant setting (please check the help menu of your browser for more details) however, selecting this setting may mean that you are unable to access certain parts of our site.

Please note that unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Further Detail on Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your web site experience.

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies certain may not be able to be provided.

Please be aware our site uses this type of cookie

You can find more information about cookies by visiting www.allaboutcookies.org or www.youronlinechoices.eu. Google also have a brief video which explains the use of cookies.

What if we update our privacy policy?

We do keep our privacy policies under regular review so please do check each time you use the site. You’ll be able to read about any updates on this page – as soon as they happen.